Local help for homes & small businesses
Start with $25 remote help, a $65 local tech visit, or $75 network and workspace setup. We agree on the task and total before booking. Ongoing business IT support is available separately.
One-time help · No monthly plan needed
Connect a device, troubleshoot one problem, or get your workspace set up. Choose a starting visit below; we confirm the fit and total before booking.
By phone or remote session
$25 / session
Up to 20 minutes · One issue, one device
You stay with the device. A working phone or internet connection is needed.
Request remote help$65 / visit
Up to 45 minutes · One priority issue
For homes and small offices. New cabling, replacement equipment and network rebuilds are quoted separately.
Request a tech visitGet your workspace ready
$75 / visit
Up to 60 minutes · Agreed task list
Send the task details first; photos help us confirm the fit. New cable runs, network redesigns, migrations, materials and larger jobs are quoted separately.
Request workspace setupCustom work by quote: Shelving, racks, furniture assembly and other hands-on projects are considered after photos or a site review. We confirm whether the work is a fit, then agree on the design, scope, materials and price before booking. Custom work is separate from the $75 setup visit.
How the minimum works: It covers the listed time, setup and diagnosis, even when the next step needs a replacement part or another provider. Prices are before applicable tax. We confirm the total before booking; extra time and materials need your approval before additional work. Onsite prices include travel within 10 road miles of downtown Edinburg; farther trips are quoted before booking.
The daily IT pain
Reliable technology is not a luxury. It is the foundation that keeps your team productive, your customers served, and your data protected.
Agree on the work and price before it begins, with changes discussed before additional work.
Document how to request help, who owns the next step, and when to expect an update.
Review backup coverage and restore evidence so you know what can be recovered and what needs attention.
Core services
Domain, email, Microsoft 365 or Google Workspace, shared files, signatures, devices, and basic security.
Explore business IT →Remote support for covered devices, local onsite help, ticket tracking, vendor coordination, and regular communication.
Explore managed IT →EDR, patching, MFA checks, backups, ransomware readiness, and documentation without scare tactics.
Explore cybersecurity →A clear first step
A short call identifies the systems, headaches, and business priorities that matter most.
Vexon reviews the network, devices, accounts, backups, and security basics without disrupting work.
A red, yellow, and green scorecard explains what is solid, what needs attention, and what can wait.
Designed for growing organizations
Internet handoff, firewall, WiFi, printers, shared drives, conference room basics, phones, and vendor coordination.
Email, domains, password manager, MFA, laptops, endpoint protection, backups, and onboarding/offboarding process.
Clear documentation, who-to-call support, predictable monthly cost, and a real person who can explain the fix.
Plans preview
$199/mo
Up to 5 workstations
$399/mo
Up to 12 workstations
$749/mo
Up to 25 workstations
Why Vexon
Direct, accountable service
Vexon operates around a simple promise: Valley businesses deserve enterprise-grade IT support without call-center runaround or surprise invoices.
Direct communication, local accountability, and practical recommendations—without fear tactics or a maze of vendors.
Start with a free 20-minute business discovery call to discuss fit and scope. Troubleshooting, changes, migrations and onsite work are separately quoted.
Selected work
Original technical content, practical field tools, and tested reliability work.
A short original animation explains why Wi-Fi signal strength and internet access are different.
Watch the sample →A browser-based reference prototype brings setup notes, checklists and handoff guides together.
Explore the source →Explore scoped IT work, practical tools and hands-on product demonstrations.
Discuss a collaboration →Published plans are starting options. Covered devices and users, support hours, response targets, onsite visits, software charges, project exclusions and after-hours coverage belong in your written proposal. A response target means an initial response, not a guaranteed resolution time.
A clear start and finish
We confirm your task, included time, travel, materials, total and appointment. A request alone does not reserve a time. Payment is due at the end of the booked session or visit unless the written quote says otherwise.
An Ethernet cabling quote covers the specified cable runs, terminations and testing. Provider transitions, account migrations, router changes and unrelated troubleshooting need their own quote and your approval before work starts.
We explain what was completed, what was tested and anything still needed. If a job needs more time, parts, your internet provider or a specialist, you choose the next step before more work is added.